Responsible Gaming

Our Commitment to Safe Play

At Spinago casino, we prioritise entertainment and responsible gaming. We recognise that for some, gambling can become problematic. Before you start playing, please remember:

  1. Gambling is not a source of income or a way to recover debts.
  2. It's crucial to monitor your time and money spent on gaming.

If you find yourself spending more than you can afford or if gaming interferes with your daily life, we recommend the following:

  1. Set Personal Limits on your gaming activities
  2. Consider Self-Exclusion
  3. Seek help from independent support organisations

Personal Limits

To promote responsible gambling, we offer Personal Limits:

  1. Deposit Limit: Restrict daily, weekly, or monthly deposits
  2. Loss Limit: Cap losses over a set period
  3. Wager Limit: Control the amount wagered
  4. Cooling-Off Period: Temporarily disable your account
  5. Self-Exclusion: Block access for a longer period
  6. Session Limit: Set a time limit for your gaming sessions

Adjusting these limits is simple through your account settings. Decreases take effect immediately, while increases require email confirmation and a waiting period.

Self-Exclusion

For longer-term breaks, contact our support team to self-exclude. We'll block your account and stop promotional communications. Withdrawal of remaining funds can be arranged through our support team.

External Support

For additional help, consider contacting:

Protecting Minors

We strictly enforce an 18+ policy and use various methods to prevent underage gambling. We may request age verification and will immediately block access if a user is underage.

We encourage parents to use parental control software to protect minors:

Remember, responsible gaming ensures a safe and enjoyable experience for all our players.